What is your return policy?
We offer a 30-day return window from the date you receive your item. To start a return, please contact our support team via email. Click here to see our full refund policy >>
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Returns, Refunds & Exchanges
How do I return an item?
Please contact our customer service team via [email protected]. Providing the return is within the 30-day cancellation period and meets our return criteria, we will issue you with a return note by email. You need to print this off and attach
Who pays for return shipping?
Customers are responsible for the cost of return shipping. Please arrange the return with your preferred courier and ensure the package is securely packed.
How long does it take to process a refund?
Refunds are processed within 7 working days after we receive and inspect the returned item. Once processed, it can take an additional 7 working days for the refund to arrive in your bank account.
What if I ordered the wrong size?
If your item doesn’t fit, you can return it within 30 days for a refund and place a new order for the correct size. For future purchases, refer to our size guide to ensure a perfect fit.
What if I receive a damaged or defective product?
If your product arrives damaged or defective, please contact us immediately with photos and your order number. We’ll resolve the issue with a replacement or refund.
Do you offer a warranty?
We do not offer warranties on our products after they’ve been worn or used.