How long does it take to process my order?
We fulfill orders within 1-3 working days. You will receive a confirmation email once your order is ready to be shipped.
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Shipping & Order Tracking
How long does shipping take?
Shipping typically takes 3-5 working days, depending on your location. Including the processing time, the total shipping time is 4-8 working days.We ship directly from our manufacturing facility to ensure product quality and fulfill orders in a more
Why does shipping take longer than other stores?
Our products are shipped directly from our manufacturing partners to reduce unnecessary warehouse handling and costs. This allows us to maintain high product quality while offering competitive prices.
When will I receive my tracking number?
Tracking numbers are sent via email within 1-3 days after your order is processed. Use your tracking number to check your shipment’s progress.
What if my package is delayed?
Shipping times are estimates and may vary due to factors like customs clearance or carrier delays. If your package is significantly delayed, please contact our support team for assistance.
What if my package is lost or stolen?
We are not responsible for lost or stolen packages. However, we recommend contacting the shipping carrier with your tracking information for assistance. If you still need help, contact our support team.
Can I change the shipping address after placing my order?
If your order has not yet been processed, we can update your shipping address. Please email us as soon as possible. Once the order is shipped, we cannot make any changes.
Will I receive updates about my order?
Yes! We will email you updates about your order’s progress, including shipping confirmation and tracking information.You can also track your order here >>
Can I track my order?
Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order o
How can I find my order number?
Your order number is included in the order confirmation email you received within 10 minutes after completing your purchase.
What if I didn’t receive an order confirmation?
Order confirmation emails are sent immediately after your purchase. If you don’t see it in your inbox, please check your spam or junk folder. If you still can’t find it, contact our support team for assistance.